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Customer Chat is a plugin that allows your website visitors to interact with your business through Facebook Messenger directly on your homepage.
Setting Up the Plugin
To include the customer chat plugin on your webpage, you can use the Facebook setup tool.
Page Settings > Messaging
In the ‘Add Messenger to your website’ section, click the ‘Get Started’ Button.
The setup tool provides a simple UI for customizing the greeting message, theme color, displayed response time, and setting the whitelisted domains for the plugin.
On completion, the setup tool automatically generates the code snippets that you can copy/paste to include the customer chat plugin in your webpage.
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